Study Social Work and Human Services

Embrace a career that makes a difference

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Did you know that 1.2 million Australians are experiencing deep social exclusion? With a Social Work degree, you can help build healthy communities and champion a just and equitable society.
JCU’s Social Work and Human Services qualifications empower you with an understanding of the political, economic and cultural influences on social inequity. You’ll be equipped for a range of roles, from working with individuals on specific challenges to pursuing societal change through advocacy and policy development.
Why study Social Work and Human Services at JCU?
  • Gain extensive real-world experience through placements and professional learning.
  • Study in Cairns, Townsville or online*, with small class sizes and dedicated academic support.
  • Understand the unique needs of northern Queensland and Aboriginal and Torres Strait Islander communities.
  • Apply your learning to the issues affecting people, families and communities.
  • Graduate ready to make a difference in government, education, health or community sectors.
  • Become a qualified social worker with the Bachelor of Social Work or Master of Social Work (Professional Qualifying). 
1. 2026 Good Universities Guide, PG Social Work l 2. 2026 Good Universities Guide, UG Social Work

*Some compulsory on-campus attendance is required for online students in order to meet accreditation.

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Small class sizes

Our small class sizes give students the chance to get to know their lecturers, who are invested in their progress and career outcome.

Exceptional hands-on placements

Learn in real-world settings as you engage in practical work experience. From 400 hours of placements for the Bachelor of Human Services to 1000 hours for the Social Work Bachelors' and Masters' degrees.

Intercultural learning

Collaborate with those around you. JCU students are encouraged to learn from, and engage with, Aboriginal and Torres Strait Islander communities.

Undergraduate study
Bachelor of Human Services
JCU's Bachelor of Human Services prepares you to support individuals, families and communities through practical learning and professional placements, helping you build the skills to make a positive impact across a range of community settings.

Fast facts

Location: Cairns, Townsville, Online*
Starts: February, May, September
Entry requirements:** ATAR: 60
English (Units 3/4,C)
 

*Some compulsory on-campus attendance is required for online students.

**This web page is intended as a general guide for domestic students commencing 2026 or later. Prospective domestic students and all international applicants should contact the University to confirm admission requirements and the availability of courses. Information is correct at the time of publishing. James Cook University reserves the right to alter any course or admission requirement without prior notice.


What career possibilities are there?

Graduates can pursue careers in areas such as community services, youth work and disability support, with opportunities across government, non-government and community organisations.

Photo: Shukuru Lebenda and Sandra Croaker in discussion

Bachelor of Social Work
Develop the practical skills and experience to begin a rewarding career in social work, with a focus on Aboriginal and Torres Strait Islander, international and tropical communities.

Fast facts

Location: Cairns, Townsville, Online*
Starts: February, May, September
Entry requirements:** ATAR: 62
English (Units 3/4,C)

 

*Some compulsory on-campus attendance is required for online students.

**This web page is intended as a general guide for domestic students commencing 2026 or later. Prospective domestic students and all international applicants should contact the University to confirm admission requirements and the availability of courses. Information is correct at the time of publishing. James Cook University reserves the right to alter any course or admission requirement without prior notice.


Gain credit with the following qualifications:

  • Advanced Diploma of Community Sector Management 8 subjects (or one year full-time equivalent study)
  • Diploma of Alcohol and other Drugs 8 subjects (or one year full-time equivalent study)
  • Diploma of Child Youth and Family Intervention  8 subjects (or one year full-time equivalent study)
  • Diploma of Community Development  8 subjects (or one year full-time equivalent study)
  • Diploma of Community Services 8 subjects (or one year full-time equivalent study)
  • Diploma of Counselling  8 subjects (or one year full-time equivalent study)
  • Diploma of Mental Health 8 subjects (or one year full-time equivalent study)
  • Diploma of Youth Work  8 subjects (or one year full-time equivalent study)
Apply for credit


What career possibilities are there?

You could find employment as a social worker, youth worker, health policy officer, mental health counsellor, child protection officer and more.


Postgraduate study
Graduate Certificate of Digital Care
Develop the knowledge and practical skills to support the delivery of digital care across health and human services. JCU's Graduate Certificate of Digital Care explores emerging technologies and contemporary approaches that can enhance outcomes for individuals and communities.

Fast facts

Location: Cairns, Townsville, Online*
Starts: September
Entry requirements:** Completion of an AQF level 7 bachelor degree in a relevant discipline (e.g. social work, human services, allied health, nursing, psychology, public health, education, information technology, data or health informatics, or a closely related field); or Other qualifications and/or at least five (5) years of relevant professional experience deemed equivalent by the College.


*Some compulsory on-campus attendance is required for online students.

**This web page is intended as a general guide for domestic students commencing 2027 or later. Prospective domestic students and all international applicants should contact the University to confirm admission requirements and the availability of courses. Information is correct at the time of publishing. James Cook University reserves the right to alter any course or admission requirement without prior notice.


What career possibilities are there?

Enhance your career opportunities across health, community and human services by developing digital care capabilities that support service delivery, innovation and improved access to care.

Photo: Sarwan Rahu

Graduate Certificate of Human Services
Advance your knowledge and skills to support individuals, families and communities through contemporary human services practice. JCU's Graduate Certificate of Human Services is designed for professionals looking to enhance their expertise and broaden their career opportunities.

Fast facts

Location: Online, Townsville
Starts: February
Entry requirements:* Completion of an AQF level 7 bachelor degree at this or another university that includes at least one year of full-time studies in social and/or behavioural sciences; or an AQF level 7 bachelor degree in any discipline plus at least one year full-time study at a minimum undergraduate level in social and/or behavioural sciences; or equivalent.


*This web page is intended as a general guide for domestic students commencing 2027 or later. Prospective domestic students and all international applicants should contact the University to confirm admission requirements and the availability of courses. Information is correct at the time of publishing. James Cook University reserves the right to alter any course or admission requirement without prior notice.


What career possibilities are there?

Build on your qualifications to pursue a broader range of roles across community, government and non-government human services organisations.

Photo: Haojun Cheng

Graduate Certificate of Mental Health and Trauma-informed Practice
Develop specialised knowledge to support people experiencing mental health challenges through trauma-informed practice. Explore contemporary approaches that promote recovery, wellbeing and person-centred care.

Fast facts

Location: Cairns, Townsville, Online*
Starts: February, May, September
Entry requirements:** Completion of an AQF level 7 bachelor degree in a relevant discipline (e.g. social work, human services, allied health, nursing, psychology, public health, education, information technology, data or health informatics, or a closely related field); or Other qualifications and/or at least five (5) years of relevant professional experience deemed equivalent by the College.

*Some compulsory on-campus attendance is required for online students.

**This web page is intended as a general guide for domestic students commencing 2026 or later. Prospective domestic students and all international applicants should contact the University to confirm admission requirements and the availability of courses. Information is correct at the time of publishing. James Cook University reserves the right to alter any course or admission requirement without prior notice.


What career possibilities are there?

Apply trauma-informed approaches to support individuals, families and communities across mental health, community and human services settings.

Photo: Franceska Franky Paneke, Sarah Sutcliffe and  Olivia Lee

Master of Human Services
Lead change in the human services sector with advanced knowledge and specialised skills. With JCU's Master of Human Services you'll be prepared to respond to complex community needs through contemporary practice.

Fast facts

Location: Townsville
Starts: September
Entry requirements:* Completion of an AQF Level 7 bachelor's degree in any discipline; or Other qualifications and/or at least five (5) years of relevant professional experience deemed equivalent by the College.
 

*This web page is intended as a general guide for domestic students commencing 2026 or later. Prospective domestic students and all international applicants should contact the University to confirm admission requirements and the availability of courses. Information is correct at the time of publishing. James Cook University reserves the right to alter any course or admission requirement without prior notice.


What career possibilities are there?

You can advance your career in leadership, program coordination and specialist human services roles across government, community and non-government organisations.

Photo: Lee Bolsover and Teresa Hudson

Master of Social Work (Professional Qualifying)
Designed for those entering the social work sector as well as those needing qualifications to access advanced roles, JCU's Master of Social Work (Professional Qualifying) equips you with the skills and experience to become a qualified social worker.

Fast facts

Location: Cairns, Townsville, Online*
Starts: February, September
Entry requirements:** AQF level 7 bachelor degree in a relevant discipline other than Social Work that includes a minimum of 1 year full-time study in social and behavioural sciences; or equivalent.

*Some compulsory on-campus attendance is required for online students.

**This web page is intended as a general guide for domestic students commencing 2026 or later. Prospective domestic students and all international applicants should contact the University to confirm admission requirements and the availability of courses. Information is correct at the time of publishing. James Cook University reserves the right to alter any course or admission requirement without prior notice.


What career possibilities are there?

Graduates are equipped for roles in aged care, public housing, domestic violence support, education, Indigenous health, government agencies, not-for-profit organisations, hospitals and more. Career paths include social worker, school counsellor, health services manager, youth worker and health policy officer.

Discover pathway options
If you don't meet the entry requirements of your chosen degree, there are pathways and bridging courses you can take to help you gain entry.

Enrolling in JCU Prep can help you meet entry requirements. Introductory academic subjects are also available to prepare you for taking the next step into tertiary study.
Photo: JCU Prep Alumni and Bachelor of Social Work student, Joshua Dodgson
How to apply
1
Explore your options

Choose your JCU course, confirm that you meet the entry requirements, and note the QTAC code or course code.

2
Check the application dates

Refer to the application due dates on the QTAC or JCU websites to ensure you apply before the deadline. 

3
Apply online via QTAC or JCU

If applying for entry into a bachelor's degree please submit your application via QTAC. For all other applications please apply via the JCU Application Portal.

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